Question 1

What sizes are available? Does length change the price?

Accepted Answer

Widths range from 100 to 200 cm, in 10 cm steps. Lengths are 190, 195, and 200 cm. Price is based on width, and length doesn't affect the price. Measure your bed before choosing.

Question 2

How do I order?

Accepted Answer

Choose the mattress, width, and length, add it to the cart, then fill in your name, mobile number, governorate, and address. After confirming the order, its number appears.

Question 3

What's the payment method?

Accepted Answer

Cash on delivery is the available payment method.

Question 4

What's the difference between the types?

Accepted Answer

Connected-spring mattresses have linked springs, while pocket-spring mattresses have each spring in an independent pocket to reduce motion transfer. Our medical range relies on medical rebound foam; check each model's layers.

Question 5

How do I choose the right mattress?

Accepted Answer

Start with the size, the feel you like, and your sleeping position, then compare materials. The sleep quiz gives a general recommendation; consult your doctor if you have persistent pain.

Question 6

How do I contact Sealy?

Accepted Answer

You'll find the hotline, mobile numbers, and WhatsApp on the Contact us page.

Question 7

How do I track my order?

Accepted Answer

Keep the order number shown after confirmation, and use it when you call us on the hotline or WhatsApp to ask about the details.

Question 8

How do I care for the mattress?

Accepted Answer

Use a suitable protector, and keep the room ventilated along with a good bed base. Follow the model's specific care instructions before cleaning or flipping it.

Frequently asked questions